Privacy Policy

ZENITHTEK INC. (“ZENITHTEK”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you use our website, products, and services.

1. Information We Collect

Depending on how you interact with us, we may collect:

Information You Provide

• Name
• Email address
• Telephone number
• Company name
• Job title
• Country
• Information submitted through contact forms
• Information related to consulting engagements
• Account information (if applicable)

Payment Information

Payments are securely processed by third-party payment providers. ZENITHTEK does not store complete credit card information.

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Date and time of access
• Referring website
• Approximate geographic location
• Cookie information

2. How We Use Your Information

We may use your information to:

• Respond to inquiries
• Deliver products and services
• Provide customer support
• Process purchases
• Improve our website and services
• Manage client relationships
• Communicate important service updates
• Send newsletters or marketing communications where permitted by law or with your consent
• Detect fraud or security incidents
• Meet legal and regulatory obligations

3. AI Services

Some ZENITHTEK services use artificial intelligence to assist with content generation, software development, localization, workflow automation, and knowledge retrieval.

Information you submit may be processed by AI technologies to provide requested services.

We do not intentionally use confidential customer information to train publicly available AI models without authorization.

4. Cookies

Our website uses cookies and similar technologies to:

• Remember preferences
• Improve website functionality
• Measure website performance
• Analyze visitor traffic
• Enhance security

You may disable cookies through your browser settings, although some website functionality may be affected.

5. Analytics

We may use services such as Google Analytics or similar platforms to better understand how visitors use our website.

Analytics data is generally aggregated and is not intended to identify individual users.

6. Sharing Information

We do not sell your personal information.

We may share information with trusted service providers who assist with:

• Website hosting
• Cloud infrastructure
• Payment processing
• Customer relationship management
• Email delivery
• Analytics
• Security monitoring

We may also disclose information where required by law or to protect our legal rights.

7. International Processing

As a Canadian company serving clients internationally, personal information may be processed or stored in Canada, the United States, or other countries where our service providers operate.

Where appropriate, we implement reasonable safeguards for cross-border transfers.

8. Data Retention

We retain personal information only as long as necessary to:

• Provide requested services
• Meet contractual obligations
• Comply with legal requirements
• Resolve disputes
• Maintain appropriate business records

Information is securely deleted or anonymized when it is no longer required.

9. Security

We maintain reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.

While we take appropriate precautions, no method of electronic transmission or storage can be guaranteed to be completely secure.

10. Your Rights

Subject to applicable law, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Withdraw consent where applicable
• Request deletion of personal information where permitted by law
• Request information about how your personal information is processed

To exercise these rights, please contact us using the information below.

11. Children’s Privacy

Our Services are intended for business users and individuals aged 16 years or older.

We do not knowingly collect personal information from children.

12. Third-Party Websites

Our website may contain links to third-party websites.

ZENITHTEK is not responsible for the privacy practices or content of those websites.

13. Changes to this Privacy Policy

We may update this Privacy Policy periodically.

The revised version becomes effective when published on this website.

14. Contact

ZENITHTEK INC.
Website: https://zenithtek.ca
Email: info@zenithtek.ca